CANDLE CARE + FAQ

HOW TO CARE FOR YOUR RIVER ROSE CANDLE:

  • Burn candle within sight and on a flat surface
  • Keep away from pets, little ones & combustibles
  • Burn on a heat-resistant surface
  • Before relighting, trim wick 1/4" and remove loose pieces
  • Stop burning when only 1/4” of wax remains
  • Don’t burn for more than 4 hours at a time. It will be tough, but trust us on this one.  
  • Enjoy! And show us the spaces you love by tagging #riverrosecandlecollection on social media.  

 

FREQUENTLY ASKED QUESTIONS:
 
  • IS RIVER ROSE CANDLE COLLECTION INGREDIENTS NATURAL?
YES! Our products are some of the cleanest available on the market! We use an all natural soy wax made without toxins, carcinogens, and pollutants. 
I also use a combination of natural essential oils with an aroma blend made without phthalates, carcinogens, mutagens, reproductive toxins, organ toxins, acute toxins, and no ingredients from prop 65.
Lastly, we chose to use a cotton wick as it does not emit lead or toxins. They are paraffin, zinc, and lead free!
  • ARE SOY WAX CANDLES SCENT AS STRONG AS BRANDS WITH PARAFFIN WAX?
Great question, the answer is yes! It can take a little longer for a deep scent to produce its full scent throw into the air because it doesn't have all the nasty chemicals in it to push that scent out upon lighting. But, once your soy candle has reached a full melt pool and the scent fills the room, it's there to stay!
  • DO YOU OFFER EXPEDITED SHIPPING?
Currently, we do not offer expedited shipping.
  • I WANT TO ORDER MULTIPLE ITEMS WITHIN ONE ORDER BUT SHIP THEM TO SEPARATE ADDRESSES, IS THIS POSSIBLE?
Unfortunately, no. You will have to place one order per address. The system only allows one tracking number per order, so please place separate orders.
  • WHERE CAN I PURCHASE RIVER ROSE CANDLE COLLECTION PRODDUCTS?
At the moment, we exclusively sell our products directly through our online store. We may do markets soon and have our products available in select stores.
  • WHY DOES MY CANDLE LOOK SEPARATED FROM THE GLASS?
Due to weather conditions, sometimes a slight slippage from the glass occurs. Your candle is not damaged and this issue will resolve while burning. During the drying process, depending on the room's temperature, the wax can pull away from the glass as it cools, creating this effect. However, once the candle is lit, it will go away as the glass heats up. 
Any further questions, feel free to contact us at riverrosecandlecollection@yahoo.com